Monthly retention rules distinguish this programme from permanent lifetime-tier systems.
Entry
How membership works
A points-based Loyalty Club is distinct from the invitation-only VIP Club.
- Programme context
- International / offshore-facing
- Market / product scope
- International / crypto; country availability must be checked separately
- Entry structure
- Mixed
- Published progression
- Beginner:0 points; Fan:5; Expert:3,750; Master:30,000; Guru:250,000; Legend:750,000; Hero:3,750,000. VIP invitation threshold is not public.
Joining a base programme, qualifying for a tier and receiving an individual offer can have different conditions. The VIP-versus-loyalty guide explains that distinction; the source links below define this particular profile.
Status
Tier labels recorded in the sources
- Beginner
- Fan
- Expert
- Master
- Guru
- Legend
- Hero
The labels above may group a range of levels; they are not a complete benefit schedule or a monetary valuation. Check the applicable qualification and retention periods and distinguish status units from redeemable balances.
Rewards
Rewards & services
- Personalised milestone rewards
- Free spins or free chips
- Cashback milestones
- Higher-tier level-point multipliers
Cashback / reward-value note
Cashback can be a personalised milestone reward; no universal published rate.
A listed reward can still be subject to account, product, tier or promotion conditions. Compare its calculation base and reward currency in the cashback and rakeback guide, or use the points-value tool only with a published redemption rate.
Perks
Published perks, tier by tier
Loyalty ClubLevels 1–7; thresholds not published (loyalty points on real-money bets)4 perks
- Cashback up to 10% at any level
- Tailor-made milestone rewards
- Free spin packages
- All rewards real money, no wagering
VIP ClubInvitation only — “we will alert you when you have reached the required level”5 perks
- Personal VIP manager
- Exclusive cashback promotions
- Weekly rebate promotions
- Wager-free bonuses
- VIP trips and events
| From tier | What the source says | Source |
|---|---|---|
| All members | Loyalty Club: “Up to 10%” cashback at any level; “All rewards are real money with no wagering”. | bitcasino.io |
| VIP Club | “Personalised attention from one of the individuals below, who will always go the extra mile to meet your gaming needs”. | bitcasino.io |
| VIP Club | “Get ready to travel the globe in true VIP style” — Champions League finals, Euro matches, a Macau getaway, a Croatia weekend. | bitcasino.io |
| VIP Club | VIP trips to London for Premier League matches and Champions League finals listed among past events. | bitcasino.io |
| VIP Club | “Weekly rebate promotions” listed as a VIP benefit. | bitcasino.io |
| VIP Club | “Wager-free bonuses” and “Free spins on new games”; “over €2,000,000 worth of prizes to our VIPs every month!” | bitcasino.io |
Entry to the VIP Club is by invitation only; the required level is not disclosed. The VIP page names individual VIP managers and lists international sports trips; no betting or withdrawal-limit perks are published. See how Loyalty Club and VIP Club ranks in the tier matrix and in Cashback & rakeback, Crypto VIP clubs.
Reading the ladder
What the top of Loyalty Club and VIP Club actually gets
The entry level, Loyalty Club lists Cashback up to 10% at any level; Tailor-made milestone rewards; Free spin packages; All rewards real money, no wagering. At the top of the published ladder, VIP Club (Invitation only — “we will alert you when you have reached the required level”) adds Personal VIP manager; Exclusive cashback promotions; Weekly rebate promotions; Wager-free bonuses.
Compared with
Loyalty Club and VIP Club next to its closest neighbours
1win VIP ClubMixed · 7 published perk types · also publishes luxury gifts, higher withdrawal limits · lacks sports & concert tickets, weekly bonuses
Ace’s Rewards and VIP servicesMixed · 5 published perk types · also publishes rakeback, level-up bonuses · lacks cashback, sports & concert ticketsOr build your own comparison with up to three programmes.
Questions
Loyalty Club and VIP Club: common questions
How do you join Loyalty Club and VIP Club?
Entry is mixed. A points-based Loyalty Club is distinct from the invitation-only VIP Club.
What are the Loyalty Club and VIP Club tiers?
The official source names 7 tier labels: Beginner, Fan, Expert, Master, Guru, Legend, Hero. Published progression: Beginner:0 points; Fan:5; Expert:3,750; Master:30,000; Guru:250,000; Legend:750,000; Hero:3,750,000. VIP invitation threshold is not public..
Does Loyalty Club and VIP Club give you a VIP host?
A dedicated host is listed from VIP Club. “Personalised attention from one of the individuals below, who will always go the extra mile to meet your gaming needs”.
Does Loyalty Club and VIP Club pay cashback?
Loyalty Club: “Up to 10%” cashback at any level; “All rewards are real money with no wagering”.
Is the Loyalty Club and VIP Club information on this page official?
Yes for the facts: every statement is taken from 2 official sources reviewed on 12 November 2026 and linked in the Sources section. The VIP Index score is our own editorial model, not an operator claim.
What should I check before valuing Loyalty Club and VIP Club rewards?
Only eligible real-money gameplay generates points; poker and virtual sports are excluded. Gameplay with an active bonus does not contribute to the Loyalty Club. Read the current terms and do not increase play to chase a tier.
Restrictions
Restrictions & evidence limits
- Only eligible real-money gameplay generates points; poker and virtual sports are excluded.
- Gameplay with an active bonus does not contribute to the Loyalty Club.
- Monthly points reset and level-retention requirements can cause a one-level demotion.
Source-review note
The reviewed pages show inconsistent licensing footers, so no operator-licence claim is made here. Ordinary Loyalty Club conditions and VIP invitation terms remain separate.
Market context is not a statement that a programme is available or legal everywhere. Read the licensing and location checklist and the operator’s current terms before making a decision. Do not increase gambling to obtain or retain status.
Sources
Official sources
- Loyalty Club information and Terms & Conditions
Level thresholds, milestone types, point multipliers, exclusions and monthly retention
- How do I become a VIP?
Separate invitation-only VIP entry
Reviewed 12 November 2026. Source access: official public pages. Personalised account offers were not tested. Read our evidence policy.
