The host is where a VIP programme becomes a relationship. Programmes differ on which tier gets a named host, whether the host is reachable 24/7, and what the host can actually approve.
Programmes that publish dedicated vip host
| Programme | From tier | What the source says | Source |
|---|---|---|---|
| Black | “At upper tiers you may receive a personal manager and tailored offers”. | 1win.global | |
| Silver | “Dedicated VIP Manager” from Silver, with a VIP Intercom inbox and email access. | duelbits.com | |
BC.Game VIP ClubBC.Game · International / offshore-facing | SVIP | For SVIPs “an exclusive host is always available”. | blog.bc.game |
| Sapphire | Each VIP gets a dedicated host on WhatsApp/Telegram handling tailored offers, rakeback adjustments and higher limits. | cloudbet.com | |
| VIP Program | “Dedicated, one-on-one support for account-related questions, special requests, and personalized assistance.” | help.gamdom.com | |
| VIP Club | “Personalised attention from one of the individuals below, who will always go the extra mile to meet your gaming needs”. | bitcasino.io | |
| Vibranium | 2021 blog: “Reach a high rank and we’ll personally be in touch to offer you a service like no other!” | blog.rollbit.com | |
| Sapphire | “Dedicated VIP host and personalized VIP rewards” from Sapphire. | shuffle.com | |
| Platinum IV | VIP host available from Platinum IV (2,500,000 points); contact via Telegram or email; assignment not guaranteed. | help.stake.com | |
| Space General | Benefits table lists “VIP Host”, “Gifts” and “Prioritized Live Chat” with an invite-only dedicated team; tier mapping is blank. | mbitcasino.io | |
| VIP | “24/7 access to our dedicated VIP support team by email”; the VIP manager contacts selected players directly. | bitstarz.com | |
| Sapphire | “Dedicated account managers” at Sapphire; Ruby described as “account management more hands-on”. | wild.io | |
888 VIP Casino Club888casino · Market-specific online | VIP | A personal account manager. | 888casino.it |
BetMGM RewardsBetMGM · Market-specific online | NOIR | Dedicated VIP host for BetMGM (NOIR on the national page; Platinum+ on the NJ VIP page). | betmgm.com |
| NOIR | Dedicated VIP Host for Borgata Online. | borgataonline.com | |
DraftKings RewardsDraftKings · Market-specific online | Onyx | Dedicated Quintessentially luxury travel specialist to plan the Elite Reward trip; hosts assigned at the top two tiers per DraftKings’ letter to Congress. | dknetwork.draftkings.com |
FanCashFanatics Casino · Market-specific online | Tier not stated | Concierge services cited as a progressing Fanatics ONE benefit; tier not specified. | fanaticsinc.com |
The Club by LeoVegasLeoVegas · Market-specific online | All members | A dedicated account manager. | leovegas.com |
Bally RewardsBally's · Resort rewards | Champion | VIP casino host at the invite-only Champion tier (Black Hawk); “VIP Host” listed in the Atlantic City brochure. | casinos.ballys.com |
| Seven Stars | Guaranteed VIP Host for Seven Stars members. | caesars.com | |
| Soar | Dedicated Casino Marketing Executive. | mohegansun.com |
Rows come from official pages reviewed on 12 November 2026. “From tier” is the lowest tier the source names; “All members” means the source does not gate the perk by tier.
What to check before you value it
- Which tier gets a named host?
- Which channels: Telegram, WhatsApp, phone, email?
- What can the host approve without escalation?
Related news
DraftKings details VIP host rules and five-tier Rewards in letter to Congress
DraftKings RewardsLawmakers demand FanDuel hand over VIP celebrity videos and bettor records
FanDuel Casino Rewards ClubFanDuel defends VIP programme to Congress after Bryce Harper video controversy
FanDuel Casino Rewards Club






