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Perk · Service

Dedicated VIP host

A named person who manages offers, events and problems for upper-tier members.

21 programmes publish it1 from entry level
Dedicated Casino VIP Hosts. Compare host access and published tier requirements. Editorial cover.
Dedicated Casino VIP Hosts — Compare host access and published tier requirements.

The host is where a VIP programme becomes a relationship. Programmes differ on which tier gets a named host, whether the host is reachable 24/7, and what the host can actually approve.

Programmes that publish dedicated vip host

ProgrammeFrom tierWhat the source saysSource
1win VIP Club1win · International / offshore-facingBlack“At upper tiers you may receive a personal manager and tailored offers”.1win.global
Ace’s Rewards and VIP servicesDuelbits · International / offshore-facingSilver“Dedicated VIP Manager” from Silver, with a VIP Intercom inbox and email access.duelbits.com
BC.Game VIP ClubBC.Game · International / offshore-facingSVIPFor SVIPs “an exclusive host is always available”.blog.bc.game
Cloudbet Rewards and VIPCloudbet · International / offshore-facingSapphireEach VIP gets a dedicated host on WhatsApp/Telegram handling tailored offers, rakeback adjustments and higher limits.cloudbet.com
Gamdom Rewards and VIPGamdom · International / offshore-facingVIP Program“Dedicated, one-on-one support for account-related questions, special requests, and personalized assistance.”help.gamdom.com
Loyalty Club and VIP ClubBitcasino.io · International / offshore-facingVIP Club“Personalised attention from one of the individuals below, who will always go the extra mile to meet your gaming needs”.bitcasino.io
Rollbit Rewards and VIP BonusesRollbit · International / offshore-facingVibranium2021 blog: “Reach a high rank and we’ll personally be in touch to offer you a service like no other!”blog.rollbit.com
Shuffle VIP ProgramShuffle.com · International / offshore-facingSapphire“Dedicated VIP host and personalized VIP rewards” from Sapphire.shuffle.com
Stake VIPStake.com · International / offshore-facingPlatinum IVVIP host available from Platinum IV (2,500,000 points); contact via Telegram or email; assignment not guaranteed.help.stake.com
Stellar Club and VIP servicesmBitcasino · International / offshore-facingSpace GeneralBenefits table lists “VIP Host”, “Gifts” and “Prioritized Live Chat” with an invite-only dedicated team; tier mapping is blank.mbitcasino.io
VIP Starz ClubBitStarz · International / offshore-facingVIP“24/7 access to our dedicated VIP support team by email”; the VIP manager contacts selected players directly.bitstarz.com
Wild.io VIP ClubWild.io · International / offshore-facingSapphire“Dedicated account managers” at Sapphire; Ruby described as “account management more hands-on”.wild.io
888 VIP Casino Club888casino · Market-specific onlineVIPA personal account manager.888casino.it
BetMGM RewardsBetMGM · Market-specific onlineNOIRDedicated VIP host for BetMGM (NOIR on the national page; Platinum+ on the NJ VIP page).betmgm.com
Borgata Online RewardsBorgata Online · Market-specific onlineNOIRDedicated VIP Host for Borgata Online.borgataonline.com
DraftKings RewardsDraftKings · Market-specific onlineOnyxDedicated Quintessentially luxury travel specialist to plan the Elite Reward trip; hosts assigned at the top two tiers per DraftKings’ letter to Congress.dknetwork.draftkings.com
FanCashFanatics Casino · Market-specific onlineTier not statedConcierge services cited as a progressing Fanatics ONE benefit; tier not specified.fanaticsinc.com
The Club by LeoVegasLeoVegas · Market-specific onlineAll membersA dedicated account manager.leovegas.com
Bally RewardsBally's · Resort rewardsChampionVIP casino host at the invite-only Champion tier (Black Hawk); “VIP Host” listed in the Atlantic City brochure.casinos.ballys.com
Caesars RewardsCaesars Entertainment · Resort rewardsSeven StarsGuaranteed VIP Host for Seven Stars members.caesars.com
MomentumMohegan Sun · Resort rewardsSoarDedicated Casino Marketing Executive.mohegansun.com

Rows come from official pages reviewed on 12 November 2026. “From tier” is the lowest tier the source names; “All members” means the source does not gate the perk by tier.

What to check before you value it

  1. Which tier gets a named host?
  2. Which channels: Telegram, WhatsApp, phone, email?
  3. What can the host approve without escalation?

Related news

Kevin Walsh, content auditor for The VIP Index

Editorial responsibility

Written by The VIP Index editorial team · Content audit: Kevin Walsh

Programme facts follow the source snapshot. Our own score follows the published index method. Read the editorial policy or corrections process.